Registration
Why register
If you are entering into a tenancy arrangement with us it is essential that we have
accurate information for the Tenancy Agreement, and the purpose of registering
is for you to provide us with all the necessary data.
Registration process
You must firstly register by pressing the New tenant registration button where you will need to enter your:
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Given name
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Family name
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Email
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Password of your choice which you will be asked to confirm. You will need this password to log on again if needed at a later date so please make a careful mental note of it. Please also make sure it is a password you can share with your guarantor as they may need to provide certain information on your account.
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Required information
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Once you have registered, please log in to your account using the email and the password you supplied to provide us with the information required for the Tenancy Agreement. Please note that the Tenancy Agreement cannot be confirmed until all the necessary information has been obtained from all tenants.
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It is a requirement of our tenancies that all tenants have a guarantor who is both a homeowner and either in full time employment or financially independent, hence some of the information relates to them. To ease the process, the required information is divided into three sections that can be completed individually and are accessed through selecting the listbox menu at the top left:
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Tenant information
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Guarantor information
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Guarantor’s employment information
Please make sure you have all the necessary information to hand (see below for details) before logging-in to complete any of these three sections as no data will be saved if the section is incomplete. When a section is complete, press the Update button to save your data.
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You may wish to ask your guarantor to complete some of these sections, although you will need to provide your email and password to your guarantor if they are to do so.
Student information
The information that is required from the student (tenant) is:
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Name (given and family name)
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Email
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Mobile number
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Home address (incl. post code)
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Home phone number
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University
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Course
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Start year
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End year
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Student number
Guarantor information
The information that is required from the guarantor is:
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Name (given and family name)
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Email
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Mobile number
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Home address (incl. post code)
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Home phone number
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Confirmation that they are a homeowner and employed
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Whether your guarantor wishes to be copied in on group emails (maintenance issues, rent issues etc.)
Guarantor's employment
The information that is required regarding your guarantor’s employment is:
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Occupation
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Employer
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Employer address (incl. post code)
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Employer phone number
As previously noted, please make sure you have all necessary information to hand for
each section before logging-in as no data will be saved if the section is incomplete.
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